A sophisticated customer support is one of our key interests. Our team is ready to answer your questions or demands. We are aware that a short delivery time within few days is crucial for getting the job. While other companies only state the dispatch week on their documents, we specify an exact day, so the customer knows exactly the day of shipping the goods. We use renowned global transport companies such as Fedex, TNT or DHL which can deliver the goods to most European countries the next business day. The customer can calculate the day of delivery and plan the production accordingly.
Having a lot of experience with Asian suppliers, we know there might be a communication problem due to the time difference and language barrier, on the top of long delivery time and duty procedures. For all these reasons, LUX-Ident is the perfect choice for European customers.